Recognised Providers

CBHS Corporate Health can only pay benefits to members for services administered by Recognised Providers. Find out which providers are recognised here.

CBHS Corporate Health Recognised Providers

Before booking an appointment for a service or treatment that you plan to claim for under your CBHS Corporate Health Extras Cover (such as Acupuncture or Physiotherapy) make sure the provider you've chosen is recognised by CBHS Corporate Health. CBHS Corporate Health can only pay benefits for services provided by Recognised Providers.

On this page you will find information about the types of providers that are recognised, and the services for which they are considered to be Recognised Providers.

Providers registered with Medicare Australia
If your provider is registered with Medicare Australia for services that are payable under our Extras cover, they are considered a Recognised Provider by CBHS Corporate Health. CBHS Corporate Health Extras Cover can include services by the following registered providers:
Audiologist Chiropractor Dental Prosthetist Dentist Dietitian Exercise Physiologist Occupational Therapist	Optometrist Osteopath Physiotherapist Podiatrist Psychologist Speech Pathologist

Providers Registered with the Australian Health Practitioner Regulation Agency

If your provider is registered with the Australian Health Practitioner Regulation Agency (AHPRA) for services that are payable under CBHS Corporate Health’s Extras cover, they are considered to be a recognised provider by CBHS Corporate Health.

These services can include:

Nurses and Midwives
Chinese Medicine

Complementary and Alternative Therapy Providers
CBHS Corporate Health recognises many complementary and alternative therapy associations and boards as either meeting or exceeding CBHS Corporate Health’s criteria for recognised providers. Providers that belong to these associations and/or boards are deemed to be recognised providers. CBHS Corporate Health’s Recognition Criteria includes: Relevant qualifications for the service provided Current Professional Indemnity Insurance Certificate of Currency Current Senior First Aid Certificate
In addition, Rule 10 of the Private Health Insurance (Accreditation) Rules 2011 applies to complementary or alternative providers. This rule requires the provider or treatment to meet each of the following criteria. The standard for treatment is that the complementary or alternative therapy health care provider (among others) providing the treatment must be a member of a professional organisation which covers health care practitioners who provide that type of treatment (the profession). The professional organisation must be a national entity which has membership requirements for the profession. The professional organisation must provide assessment of the health care provider in terms of the appropriate level of training and education required to practise in that profession. The professional organisation must administer a continuing professional education development scheme in which the health care provider is required, as a condition of membership, to participate. The professional organisation must maintain a code of conduct which the health care provider must uphold in order to continue to be a member. The professional organisation must maintain a formal disciplinary procedure, which includes a process to suspend or expel members, and an appropriate complaints resolution procedure.
(i) Massage therapies: Deep Tissue Lymphatic Drainage Myotherapy Remedial Sports Swedish Therapeutic (ii) Oriental Therapies Acupressure Chinese Massage

Provider recognition and other services
The following services are outside the scope of Rule 10 of the Private Health Insurance (Accreditation) Rules 2011 (as above) but must meet CBHS Corporate Health’s Recognition Criteria in order for benefits to be payable.
Diabetes Educator Lactation Consultant Optical Dispenser	Orthotist Orthoptist

CBHS Corporate Health, as a health insurer, does not recommended practitioners to members and does not participate in the clinical relationship between member and provider. CBHS Corporate Health is not responsible for clinical outcomes for services provided or not provided by recognised providers. The extent of CBHS Corporate Health’s responsibility, as a health insurer, is to determine whether to pay or not to pay fund benefits. In doing so, CBHS Corporate Health acts in accordance with the Health Benefit Fund Rules of CBHS Corporate Health and the applicable Government regulations.

More information

If you would like more information, please feel free to contact us directly on 1300 586 462 or by sending an email to help@cbhscorp.com.au.