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Helping you obtain the correct diagnosis and treatment

If you’re a CBHS Corporate Health Premium Package (Gold) member, Best Doctors gives you access to leading medical experts around the world, helping you to make more informed decisions about the diagnosis and treatment of your medical condition.

Founded in 1989 by doctors at Harvard Medical School, Best Doctors has more than 30 million members in 70 countries.

For more than two decades, Best Doctors has been asking doctors to nominate the physicians they believe are leaders in their field. As the biggest ongoing peer-to-peer survey in the medical industry, Best Doctors has currently identified over 53,000 experts in over 450 specialties and sub-specialties.

Doctors cannot pay to be included on this list, nor can they nominate themselves for inclusion. It is based entirely on nominations by their peers.

Being a Best Doctors member gives you access to the knowledge and expertise of these specialists through two unique services:

InterConsultation™

This is a process developed by the founders of Best Doctors at Harvard Medical School, with the aim of providing a greater level of accuracy in diagnosis and treatment.

This is not just a second opinion. It is the opportunity to have a world-leading expert who specialises in your condition review your case, following which they provide an in-depth analysis and confidential recommendation.

It is designed to complement your own doctor’s diagnosis and possibly provide valuable additional information that they can use in your treatment plan.

Call Best Doctors and you will be assigned a Member Advocate to act on your behalf. Your medical records are then collected and analysed by an internal doctor, who creates a clinical summary. The most appropriate expert in your field then reviews this summary along with your medical records, and in some cases even has your samples retested at leading institutions.

Many of these experts work in highly respected centres of excellence such as Johns Hopkins, The Mayo Clinic, Mount Sinai, and leading hospitals within Australia.

The expert then writes a confidential report, including diagnostic and treatment recommendations. Best Doctors then reviews the report and shares it with you, and with your treating doctor if you so desire.

To date, the input of these experts has led to a change of diagnosis in roughly 15% of Australian cases and a suggested treatment change in 25% of cases.

Ask the Expert

This second service for CBHS Corporate Health Premium Package (Gold) members is a way for you to obtain answers to questions you may have about your medical condition that don’t require a complete review of your records.

Call Best Doctors and they’ll ask you about your medical history and what questions you want answered. They then match your questions to the most appropriate expert on their database and forward your questions to them.

The expert will then review your questions and provide answers, recommendations and treatment options in a comprehensive, personalised report, which you will receive within 5 to 7 days.

Contact Best Doctors

If you are a CBHS Corporate Health Premium Package (Gold) member and you have questions or concerns about your diagnosis or treatment plan, contact Best Doctors today. Their services are designed to see that you receive the best possible medical advice, allowing you to make informed decisions about your condition.

Best Doctors provides services for a wide range of medical conditions (excluding emergency services and mental health disorders) and your details are treated with 100% confidentiality at all times.

While many doctors find their expert input very helpful, Best Doctors does not share your information with CBHS Corporate Health or with your treating doctor, unless authorised by you to do so.

The decision of whether to follow the expert’s recommendations is also entirely yours. So for an obligation-free chat, give Best Doctors a call today on 1800 830 082.

If you are not currently a member with a Premium Package (Gold) but are interested in upgrading your cover to gain access to this invaluable resource, contact our Member Care team today on 1300 586 462 and one of our friendly staff members will be able to help you.

Frequently Asked Questions

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WHAT TYPES OF MEDICAL CONDITIONS QUALIFY FOR BEST DOCTORS?

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DO I HAVE TO TRAVEL OR COLLECT MY OWN MEDICAL RECORDS?

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DOES BEST DOCTORS SHARE INFORMATION ABOUT MY CASE?

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WHO ARE THE DOCTORS BEST DOCTORS USES?

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DO I HAVE TO FOLLOW BEST DOCTORS’ RECOMMENDATIONS?

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HOW WILL BEST DOCTORS WORK WITH MY TREATING DOCTOR?

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ISN’T ASKING FOR A SECOND OPINION FROM BEST DOCTORS INSULTING TO MY DOCTOR?

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HOW WILL BEST DOCTORS MAINTAIN MY PRIVACY?

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HOW DO I KNOW IF I’M ELIGIBLE FOR BEST DOCTORS?