General enquiries

Email - help@cbhscorp.com.au
Phone - 1300 586 462 (Monday to Friday 7am-7pm AEDT)
From overseas - (+61) 2 8604 3500 (Monday to Friday 7am-7pm AEDT)
Post - CBHS International Health
Locked Bag 5098
Parramatta NSW 2124

To submit your claims

Email - claims@cbhscorp.com.au for paper claims
Email - eclaims@cbhscorp.com.au for eclaims
Post - CBHS International Health
Locked Bag 5098
Parramatta NSW 2124


Overseas Visitors Health Cover

Email - ovhc@cbhscorp.com.au
Calling inside Australia – 1300 174 537 (24/7)
Calling outside Australia -  +61 (0) 2 8604 3537 
Post - CBHS International Health
Attention: OVHC
Locked Bag 5098
Parramatta NSW 2124

Overseas Student Health Cover

Email - oshc@cbhscorp.com.au
Calling inside Australia – 1300 174 538 (24/7)
Calling outside Australia -  +61 (0) 2 8604 3537 
Post - CBHS International Health
Attention: OSHC
Locked Bag 5098
Parramatta NSW 2124


Provider relations

Email - providers@cbhscorp.com.au
Phone - 1300 586 462 (Monday to Friday 7am-7pm AEDT)
Post - CBHS International Health
Attention: Provider Relations
Locked Bag 5098
Parramatta NSW 2124

Health and wellbeing

Email - wellness@cbhscorp.com.au
Phone – 02 8604 3520 | 02 8604 3567
Post - CBHS International Health
Attention: Health and Wellness team
Locked Bag 5098
Parramatta NSW 2124  


Disputes and Complaints

CBHS International Health Disputes and Complaints Policy:
https://www.cbhsinternationalhealth.com.au/disputes-and-complaints 
Email - complaints@cbhscorp.com.au
Phone - 1300 586 462 (Monday to Friday 7am-7pm AET)
From overseas - (+61) 2 8604 3500 (Monday to Friday 7am-7pm AEDT)
Post - CBHS International Health Pty Ltd
Locked Bag 5098
Parramatta NSW 2124

Private Health Insurance Ombudsman

Complaints hotline: 1300 362 072 (option 4 for private health insurance)
Health insurance advice - 1300 737 299
Fax - (02) 6276 0123
Email - phio.info@ombudsman.gov.au
Website - www.privatehealth.gov.au
Post - The Private Health Insurance Ombudsman
Office of the Commonwealth Ombudsman
GPO Box 442
CANBERRA ACT 2601


CBHS Head Office

CBHS Health Fund
Level 16, 6 Hassall Street
Parramatta NSW 2150
Australia